Swiss Valley, Llanelli

Nestled in the charming Swiss Valley, LiveFree Adventures is a mere 5-minute drive or 15- minute bike ride from Llanelli Town Centre. Our operations base is on the Lower Lliedi Reservoir, a spot marked by its tranquil beauty. You'll find clear signage directing you to us throughout the area.

For a more precise location, you can locate us using What3Words or Google Maps. These digital platforms will guide you right to our doorstep, ensuring you won't miss out on any of the adventures we offer!

LiveFree Adventures postcode - SA14 8FB

What3Words location - ///seats.toxic.hill

Google Maps - https://maps.app.goo.gl/eYSGoaWKmq56uAyc9?g_st=ic

Our Autumn  Opening Times for Watersports  are*:

• Open 10:00** -  Close 18:00*** Mon-Sun

* We accept pre-booked self launchers 7 days a week during daylight hours. 

** Pre-bookings only - We open for walk-in bookings 30 mins later than pre-bookings. 

*** Last hire goes out 1 hour before we close.

You can park your vehicle for FREE in the Lower Lliedi Reservoir Carpark situated just off of the Swiss Valley road. For a more precise location, you can locate the carpark using What3Words or Google Maps.

Lower Lliedi Reservoir Carpark  - SA14 8BS

What3Words location - ///puddles.crew.belong

Google Maps - https://maps.app.goo.gl/ULWhJ6MLR33eHX5j9?g_st=ifm

For each type of hire, we provide the following:

• Paddleboard hire: We supply a board, paddle, waist leash, and buoyancy aid. If you're hiring for a longer session, we can also provide you with a bag, pump, and repair kit – simply ask us!
• Kayak hire: We provide a kayak, paddle, and buoyancy aid.
• Rowboat hire: We provide up to 4 buoyancy aids and a 2 oars.

If you require additional equipment, perhaps for a child joining the adventure, or you want to keep your phone dry, we have extra equipment and accessorise  available for hire. 

Please let us know what you need, and we'll do our best to assist you.

At LiveFree Adventures, we understand that plans can change. However, to ensure our continued service quality and to be fair to all parties, we've established clear booking and cancellation guidelines. Please review these carefully before confirming your booking.

Booking and Session Times: All bookings with LiveFree Adventures Ltd are final once confirmed. Session times are set and cannot be changed, based on the times you have booked. No amendments, alterations, or adjustments to session times will be permitted. We encourage you to check your booking details and scheduled session times carefully before confirming to ensure everything is correct.

Booking Fee:

• A 5% booking fee is included in the total price of your reservation.
• This fee is non-refundable under any circumstances.

Refund Based on Cancellation Timing:

• 48-72 hours prior: Cancel between 48 to 72 hours before your scheduled activity to receive a 50% refund (excluding the 5% non-refundable booking fee).
• 24-48 hours prior: Cancel between 24 to 48 hours before your activity for a 25% refund (excluding the 5% non-refundable booking fee).
• Under 24 hours: No refunds will be given for cancellations made less than 24 hours before the scheduled activity.

How to Cancel:

• All cancellations must be made in writing and sent via email to our customer service team.
• Cancellations are effective from the time we receive your email.

LiveFree Adventures-initiated Cancellations:

• We might cancel sessions due to adverse weather or unforeseen circumstances.
• Instead of a refund, we will offer a credit equivalent to the value of the cancelled session. This credit can be used for any of our adventure activities, private sessions, or special events within the same calendar year.
• We prioritise rescheduling within our summer operating period. If rescheduling isn't feasible, the credit option will be provided.

No, it's not necessary to have prior experience to hire our equipment. At LiveFree Adventures, we welcome everyone, regardless of their skill level. Before setting off, we'll provide guidance on how to use the equipment safely and effectively. 

We're located on the Lower Lliedi Reservoir, which is a relatively safe and a wonderful place for paddling, making it an ideal spot for those new to the water. 

While we can provide direct hires to anyone over the age of 16, we recommend beginners take an initial lesson with us. This will help you gain familiarity and confidence in paddle sports, ensuring a safe and enjoyable experience.

Definitely! 

Stand Up Paddleboarding (SUP) and Kayak hire is are perfect for children aged 4 and above. For the smallest adventurers aged 4-8, they will need to share a paddleboard or kayak with an adult, and we provide lifejackets specially designed for them to ensure their safety. 

Rowboat hire is perfect for ages and can accommodate toddlers to grandparents. 

Children upto the age of 16 must be accompanied by an adult, with a maximum ratio of three children to one adult. Our activities are designed to be safe and enjoyable for all ages, offering a fun and memorable experience for the whole family.

Yes, our Swiss Valley base is designed with wheelchair accessibility in mind. 

We offer disabled changing facilities and have installed the latest accessibility ramp and pontoon, known as The EZ launch  to facilitate easy access to the water.

However, we do advise that the hill leading to our boathouse is quite steep, which some individuals may find challenging. If you anticipate difficulties with the slope, please get in touch with us in advance and we will do our best to help.

We're committed to making your adventure with us as comfortable and accessible as possible.

At LiveFree Adventures, we offer an exceptional 'Try and Buy' program. If you're new to paddleboarding or kayaking and not sure about committing, this offer is perfect for you!

Here's how it works:

1. Book a session with us to try out paddleboarding or kayaking.
2. If you love the sport and the equipment, you can purchase the exact paddleboard or kayak you used at our highly discounted trade price.
3. The cost of your hire session will be fully refunded upon purchase of the equipment. In other words, your trial session is free if you decide to buy!
4. The savings are substantial: a paddleboard with a retail price of £500 is available for just £350, and a kayak worth £429 can be yours for only £249.

Whether you want to collect your new equipment on the same day or prefer to have it delivered straight to your home, we have you covered – and the delivery won't cost you extra. So why wait? Give our 'Try and Buy' program a go. It's a fair deal you won't find elsewhere!

We offer 5% discount to 

• Armed Forces
• Emergency services 
• Key workers
• Students
• PIP/UC claimants

To claim this discount, book and pay full price online and upon attendance evidence proof of discount for a 5% refund. 

To avoid the disappointment of us being fully booked; its best to pre-book and pay online however we do accept Cash, Cards and Contactless for walk up bookings and self launches at all of our sites. 

Remember Cash is King!

While we prefer to hold a piece of photo ID as a security measure, we understand that this isn't always feasible. 

As alternatives, you can leave a bank card, car keys, or provide a cash deposit of £200. Please rest assured that these items will be securely stored and returned to you once the hired equipment is safely returned.

Yes, you're absolutely welcome to launch your own craft at Swiss Valley. We not only allow it, but strongly encourage it. We have two pontoon to launch from, one of which has an accessible launch platform called an EZ launch. 

To help protect our reservoir, we provide a designated area for washing your watersports equipment. This is a key measure in our biosecurity plan to prevent the spread of foreign species.

Please make sure to use these washing facilities before and after your paddle,  your help is essential in preserving the natural beauty of our rivers, lakes, and coastal zones throughout Wales.

In addition to this, feel free to use our other facilities, which include changing rooms, lockers, spare equipment, dunk station to wash down your wet suit/PFD'S (buyonacy aid or life jacket) and a refreshments from our friends at Hiatus Coffee. Any necessities you may have overlooked can be found at the Reservoir View. 

Please note that there's a daily launching/landing fee of £5. Your support goes towards  maintaining  these facilities, keeping the area litter free and continues our preservation efforts.

Please note* All watersport users are required to wear a buoyancy aid and have a whistle whilst on the Lower Lliedi Reservoir.  

We're excited to say that lessons and kids clubs are on the horizon! We're currently settling into our new space and once we've found our footing, we'll be introducing these offerings.

If you've enjoyed your hire session and are keen to take your paddlesports experience to the next level, don't hesitate to chat with our staff. They'll be more than happy to provide you with the latest updates and details on our upcoming programmes!

While we encourage other providers utilising our space, it's important to note that we grant permissions on a case-by-case basis.

Any interested parties must contact us a minimum of 48 hours in advance. 

We charge a fee of £5 per person on the water (waived for non-profits), which includes both the instructor and participants. 

Please contact us directly to discuss this further.

Yes, we have a shop on-site. Here, you can purchase a variety of items and hire equipment as per your needs. 

Our offerings include:

• Hot & Cold drinks
• Snacks to keep your energy levels up
• Ice creams for a sweet treat
• Watersports equipment for your aquatic adventures
• Balance-boards for some fun and challenge at home
• Deckchairs for a relaxing sit-down by the water

Whether you're looking for a quick snack or the right equipment for your water activities, we've got you covered!

Absolutely, we do! 

We currently provide toilet and simple changing room facilities for your convenience. We're also planning to introduce a shower facility soon. In addition, we're dedicated to inclusivity and therefore offer a separate changing room and toilet designed for disabled access. It's our aim to ensure that all our guests have a comfortable and accommodating experience with us.

We offer 24 wire mesh lockers available for use on a first-come, first-served basis. If needed, you can rent a locker from us for a fee of £1, with a refundable deposit of £5. Please note that we cannot be held responsible for any items left in the lockers or elsewhere on our premises. 

We encourage all our visitors to ensure the safety of their belongings.

In a way you can! We're all about doing our bit for the environment! To help keep our waterways clean, we provide mesh bags for participants to collect rubbish during their outing. If you return a full bag of river litter, we'll reward you with a free hire. 

In other words, the more you collect, the more you save – we'll match the percentage discount to the percentage of the bag you fill. 

1 full bag = 1 free hire

Please bear in mind, only genuine river litter counts – we can tell the difference between actual rubbish and any leftover snacks from your paddle session! So, let's work together to protect our rivers.

Paddleboards and kayaks: The aim of the game is to not fall in the water, however this can  happen; especially on paddleboards and kayaks! So wear anything you are  comfortable getting wet and potentially swimming in.

Rowboats: Its almost unheard of to get wet on our rowing boats, so you don't need to wear anything special (unless you want to) and can turn up in your everyday clothes.

Yes, wearing a buoyancy aid is a must at all times during any session with LiveFree Adventures, whether you are participating in our activities or launching your own craft. We provide all our customers with a buoyancy aid and require them to wear it throughout their time on the water. 

Ensuring the safety of our guests is our highest priority. Therefore, no one will be permitted to enter the water without a correctly fitted buoyancy aid.

Please note that fees will be charged for any lost or damaged equipment. These fees include an administrative charge to cover the time taken for the replacement process. The charges for individual items are as follows:

• Locker key: £10
• Leash: £20
• Dry-bag: £30
• Paddle: £50
• Phone case: £10
• Buoyancy Aid: £75
• Kayak: £429
• Stand-Up Paddleboard (SUP): £350
• Canoe: £1200
• Rowing Boat: £1400
• Rowing Oars: £150

We kindly ask that all equipment is returned in the same condition as it was when hired to avoid these additional charges.

Our vision for the Swiss Valley extends beyond our business operations. We plan to collaborate with the local council, various community groups, local residents, and other stakeholders to transform the Swiss Valley into a vibrant hub for a variety of activities.

In this spirit, if any local groups believe they could benefit from using our space at the Swiss Valley, we encourage you to contact us. We are open to facilitating other operators or supporting community development initiatives.

Here's a brief outline of our three-year plan:

Year 1: We aim to offer watersports hire and lessons, and introduce Axe Throwing and Archery sessions. We will also start developing the activities hub building, form litter picking teams to maintain the cleanliness of the area, and offer yoga sessions to promote wellness.

Year 2: We plan to install a free orienteering course, offer rowing boat hire, develop a forest school and outdoor education area, and design mountain bike trails.

Year 3: We look forward to constructing the mountain bike trails and offering mountain bike hire and lessons. We also plan to develop a swimming area, which we might even bring forward if circumstances permit.

Remember, we are always open to suggestions that would enhance the Swiss Valley. Please feel free to share any ideas, and we'll do our best to implement them.

We're sorry, but at the moment, swimming isn't permitted at Swiss Valley. The Lliedi Reservoirs are operational reservoirs managed by Welsh Water, which currently prohibits swimming.

However, as avid wild swimmers and watersports enthusiasts ourselves, we truly understand the appeal and benefits of open water swimming. That's why we're actively working with Llanelli Rural Council and Welsh Water to establish the reservoir as an open water swimming venue. This is high on our agenda, and we're committed to making it happen in the medium term.

In the meantime, we ask that individuals respect these regulations and avoid trespassing on the site to access the water. Your cooperation is greatly appreciated and helps us maintain a positive relationship with the local authorities as we work towards our goal. 

Thank you for your understanding.

At LiveFree Adventures, we prioritise the safety and enjoyment of our participants. Therefore, we closely monitor weather conditions and may have to cancel sessions if we believe conditions could affect the safety or quality of the experience.

In the event of a cancellation due to adverse weather, we will not issue a refund. Instead, we will offer a credit equivalent to the value of the cancelled session. This credit can be applied towards any of our adventure activities, private sessions, or special events within the same calendar year.   Please note, we will always make every effort to reschedule the session within our 6-week summer operating period first. If rescheduling is not possible, the credit option will be provided. 

This way, we ensure that even if Mother Nature doesn't cooperate, you still have the opportunity to enjoy the exciting experiences LiveFree Adventures has to offer.